As a full-service community organization, our work doesn’t begin or end with placing animals in loving homes. It includes providing the public with resources to support their human and animal family members, such as dog licensing and vaccinations, along with counseling to help you work through issues related to your animals. We know that challenges such affording food, temporary housing emergencies, and behavioral problems can happen to anyone and we want to work with you to achieve a positive outcome.

Our staff are available by phone (707-964-7729) Tuesday-Sunday from 10am-5pm to assist you, whether you have an emergency, need help troubleshooting an issue, or want to learn more about resources in the community that may help you and your pets stay together. We recommend calling, if possible, before coming to the shelter during visiting hours.

Considering Surrender?

We know that the decision to surrender an animal is a big choice and recommend that you contact us by phone to discuss the circumstances of your situation and how we can best assist you. We try as much as possible to keep animals in their homes and out of the shelter, but we know that sometimes surrender and placement in a new loving home or temporary foster situation is the best option for everyone. We’re here to help you problemsolve, not here to judge, and we may have information or ideas you may want to consider.

If you are having difficulty affording veterinary care or food, RedRover offers emergency grants for low-income pet owners. The Banfield Foundation maintains a listing of financial assistance options for pet owners. You may also find it helpful to search for breed-specific rescues such as Norcal Bully Rescue or German Shepherd Rescue of Northern California who may be able to offer assistance.

Several local organizations offer assistance that may be helpful:

If you are having an emergency such as leaving a domestic violence situation or experiencing a medical issue, we may be able to assist you with arranging a temporary foster in lieu of surrender that would allow you to reunite with your pet when the situation has stabilized. You may also be able to receive assistance from Project Sanctuary.

If you’re having housing issues, here’s some advice on landlord-tenant disputes related to pets from the Animal Legal Defense Fund, Humane Society of the United States, and ASPCA.

Behavioral Problems?

Behavioral problems can arise for a wide range of reasons including big changes, a medical issue, or changing environmental factors. We know it can be frustrating!

If you’re having issues with a new pet or a significant change in your pet’s life (such as moving or welcoming a new baby), we encourage you to think about the rule of three:

  1. Give your pet an initial three days to get accustomed to changes. They might have a bathroom accident, vocalize, or behave in unexpected ways, but with time, they may settle in on their own.
  2. Support your pet for another three weeks: Provide access to enrichment, lots of positive reinforcement, and time to learn the house rules.
  3. At three months, most pets are fully acclimated. If you’re still struggling, we’re available to discuss additional options, includin surrender, connecting you with training options, and more.

There are numerous resources with advice and support for people (and pets) struggling with issues such as separation anxiety, barking or whining, not using the litterbox, food aggression, and much more. Here are a few you may find helpful:

Petsitting and Dog Training

This list is provided as a service to the community and inclusion does not imply endorsement. You can learn more about different animal training and behavior certifications from the ASPCA. If you provide petsitting or dog training services and wish to be listed here or to correct your listing, please reach out to


Local Veterinarians



Emergency and Specialty Care

Need Health Information?

Common illnesses and health problems in companion animals:

Preventive care:

Pet Tips

Summer Care Tips for You and Your Pets

Summer is a time for both you and your pet to enjoy the sunshine and outdoors, but along with the fun, the season also offers up situations that can endanger your pet By taking precautions, you can decrease the chance that disaster will happen. These tips can help keep your furry friends safe this summer.

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Destructive Scratching

Although some people think a cat’s scratching behavior is a reflection of his distaste for a couch’s upholstery, a not-so-subtle hint to open the drapes, or a poorly conceived Zorro impersonation, the fact is that cats scratch objects in their environment for many perfectly normal reasons.

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Attention Barking

Dogs are like children, when they want something they can become obnoxious. Children whine and maybe have a screaming tantrum. Dogs bark and maybe have an obnoxious tantrum. It works for children and it works for dogs. We usually respond, thus encouraging them to do it again next time.

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